TERMS & CONDITIONS

ARTICLE 1: PREVENTION

The LA MAISON DU WHISKY Online Store is reserved exclusively for users aged 18 years-old and above.

Alcohol abuse is dangerous for your health and should be consumed in moderation.

ARTICLE 2: THE ONLINE STORE

The LA MAISON DU WHISKY Online Store is accessible at www.whisky.sg.

The MAISON DU WHISKY’s commercial offer covers all products showcased in the Online Store catalogue.

The Online Store displays the essential characteristics of each product as well as its price, total delivery costs and delivery procedures.

ARTICLE 3: GENERAL CONDITIONS

All orders placed by a client on the Online Store are subject to these Terms & Conditions of Sale to the exclusion of all other documents, and the buyer’s general conditions of purchase in particular.

All clauses and conditions contrary to these Terms & Conditions of Sale that may feature on purchase orders and more generally on any kind of correspondence issued by the buyer shall be deemed non-written and shall have no contractual value between the parties. Derogations from these Terms & Conditions of Sale shall only apply following LA MAISON DU WHISKY’s express, written agreement.

The products are described by information featured on their technical sheets.

The information contained in the catalogues, brochures, advertisements, notices or any other documents from LA MAISON DU WHISKY is provided for information purposes only and does not represent a commitment on the part of LA MAISON DU WHISKY, who may change this information at any time.

Photographs on the technical sheets are provided for illustrative purposes only and the product may differ from the image displayed. The information provided by the photographs does not represent a commitment on the part of LA MAISON DU WHISKY who may change them at any time.

LA MAISON DU WHISKY reserves the right to correct any accidental error or omission contained within these Conditions and in any other contractual document.

In LA MAISON DU WHISKY’s online store, certain products are marked “Raretés” or “Rare”. These “Rare” products are, by their nature, available only in very limited quantities, often, but not always, due to depleted stocks, mothballing or closure of a distillery, or the product’s age or exceptional quality. These products are fragile, irreplaceable and highly prized. The purchase of these products in the online store is subject to special terms and conditions not applicable to other orders. These terms and conditions are set out in the present general conditions of sale.

ARTICLE 4: ORDER

All orders must be placed via the Online Store by clicking on the ‘CONFIRM & PAY’ button. An order is only considered firm once the buyer has filled in the mandatory fields in the ‘Personal Details’, ‘Contact Information’, ‘Delivery Options’ and ‘Payment Method’ sections.

LA MAISON DU WHISKY will send the buyer an email to confirm their order.

All orders placed on the Online Store imply full acceptance of these Terms & Conditions of Sale, with the buyer acknowledging having read and accepted them prior to placing an order.

The buyer certifies that they are at least 18 years of age on the date of ordering.

In the event of buyer non-compliance with these Conditions, LA MAISON DU WHISKY reserves the right to fully or partially cancel any orders in progress or to suspend delivery of the merchandise.

ARTICLE 5: STOCK AVAILABILITY

Products are available and delivered while stocks last.

Should an ordered product become unavailable, LA MAISON DU WHISKY will inform the buyer of the unavailability and may offer the buyer a different product of equivalent quality and price, or where applicable a credit note for the order amount to be used on the Online Store.

In the event of disagreement on the part of the buyer, LA MAISON DU WHISKY shall refund the amount paid within fourteen (14) days.

ARTICLE 6: ORDER VALIDITY

LA MAISON DU WHISKY reserves the right to refuse any order for legitimate reasons and particularly in cases where the quantities ordered whether in one or several orders are abnormally high in comparison to quantities generally ordered by buyers purchasing in their capacity as consumers. In the event that we cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

ARTICLE 7: PRICE

The buyer is under obligation to pay the price at the time of ordering on the Online Store.

Prices are given in Singapore Dollar and are inclusive of tax (GST), excluding delivery costs which are indicated on the Online Store.

The billing prices for products are those displayed on the Online Store on the date on which the order is confirmed by the buyer.

LA MAISON DU WHISKY reserves the right to change applicable prices on the Online Store at any time. Price changes are automatically applicable on the date on which the price changes are published on the Online Store.

All orders are payable exclusively in Singapore Dollar.

ARTICLE 8: RETENTION OF OWNERSHIP

LA MAISON DU WHISKY retains full and total ownership of products until full payment of their price, both principal plus interest, has been made by the buyer.

Until full payment has been made, the buyer undertakes not to resell unpaid products, not to relinquish possession of the products and to take all necessary measures to ensure the products are kept in their delivered state and condition, and that they remain identified as the property of LA MAISON DU WHISKY.

ARTICLE 9: DELIVERY COSTS

The cost of delivery of your Order will be displayed to you on our Site. We ship in Singapore only and you may refer to our Delivery Terms for more details.

Orders are processed and dispatched from our warehouse to our local delivery partner within an estimated 1 working days. Our local delivery partner shall deliver the Product to the address specified in your Order.

Delivery is free for orders of $190 (incl. tax) or more for addresses in Singapore only. Otherwise, next day delivery will cost $8.

ARTICLE 10: PAYMENT

The buyer can proceed to pay for their order using payment methods as follows:

• by debit or credit card (Visa, Mastercard, Amex and Alipay) via online services provided by Stripe.

LA MAISON DU WHISKY reserves the right to change available payment methods at any time.

ARTICLE 11: DELIVERY AND SHIPMENT METHODS

We ship in Singapore only and you may refer to our Delivery Terms for more details.

Our local delivery partner shall deliver the Product to the address specified in your Order.

We offer you Standard next day service for any orders made before 3pm, from Monday to Friday, excluding public holidays.

Normal orders received after the cut-off of 3:00 p.m. on Friday will be delivered on Monday earliest. Normal orders received before the cut-off time of 3:00 p.m. on Friday will be delivered on Saturday at no additional fees.

These shipping times may be extended during busy periods or in the event of a short-term closure.

ARTICLE 12: RETURNS & Incorrect Items

Goods are not able to be returned after the signing of a delivery other than those which are faulty or damaged when they are received, and these will receive a full refund or store credit. In case of any damage or incorrect items, please contact us at customersupport@lmdw.sg with your order number, your shipping address and a photograph of the item. We will arrange the withdrawal of the product from your shipping address with our carrier to your get back the involved items.

ARTICLE 13: PRODUCT GUARANTEE

The products sold correspond to the specifications given to the buyer on the Online Store when used in strict compliance with the purposes for which they have been sold. Unless otherwise specified, LA MAISON DU WHISKY cannot under any circumstances be held liable for an amount exceeding the value of the billed merchandise.

ARTICLE 14: INTELLECTUAL PROPERTY RIGHTS

The www.whisky.sg site and all of its components (such as trademarks, domain names, texts, tree diagrams, software, animations, images, photos, illustrations, packaging, diagrams, logos, sound and music clips) remain the exclusive property of LA MAISON DU WHISKY or third parties who have duly authorised LA MAISON DU WHISKY to use these elements, with the latter retaining the exclusive intellectual property rights to use the relevant components.

No element of the site may be fully or partially used, reproduced, shared or published without LA MAISON DU WHISKY’s prior written approval.

The use of all or part of the www.whisky.sg site, notably the downloading, reproduction, sharing, representation or distribution for any purpose, other than personal and private use for non-commercial purposes, is strictly prohibited.

ARTICLE 15: HYPERLINKS AND COMMENTS

The creation of hyperlinks to the www.whisky.sg website is subject to LA MAISON DU WHISKY’s prior written approval, which may be revoked at any time.

LA MAISON DU WHISKY declines all (including editorial) responsibility regarding access to sites – and their content – with a hyperlink to the www.whisky.fr site.

LA MAISON DU WHISKY reserves the right to delete any comment published by a user and/or buyer on the www.whisky.fr website.

ARTICLE 16: ACCESS TO THE ONLINE STORE

LA MAISON DU WHISKY reserves the right to make changes to the Online Store and www.whisky.sg website at any time and without prior notice.

LA MAISON DU WHISKY declines all responsibility in the event of interrupted access or inaccessibility to the www.whisky.sg site, the occurrence of bugs, or any damage resulting from fraudulent acts committed by a third party (notably breaches) via the www.whisky.sg site.

ARTICLE 17: CIRCUMSTANCES RESULTING IN RELEASE OF LIABILITY

LA MAISON DU WHISKY is released from its obligations in the event of force majeure, exceptional circumstances, or acts of state.

ARTICLE 18: PERSONAL DATA AND CONFIDENTIALITY CHARTER

La Maison du Whisky undertakes, as part of its activities and in accordance with the legislation in force in Singapore, to ensure the protection, confidentiality and security of the personal data of users of its services, and to respect their privacy.

We may collect, use and disclose personal data that you provide to us to supply the Product to you, process your payment for the Product, to send you newsletters if you have registered for our mailing list, and other specified purposes.

For further information on the Privacy Policy, buyers should refer to the Maison du Whisky “Privacy Policy” section. This Policy provides information on how La Maison du Whisky, its sub-contractors and partners process your personal data.

ARTICLE 19 : COOKIES

LA MAISON DU WHISKY may save a cookie on internet users’ computers. Cookies cannot be used to identify internet users. They do, however, save information on a user’s computer about their browsing of the website www.whisky.fr (pages viewed, time and date viewed, etc.), which LA MAISON DU WHISKY will be able to reading during subsequent visits. This enables LA MAISON DU WHISKY to improve internet users’ browsing experience by saving information about their activity on the website www.whisky.sg on their computer, notably their log-in details.

Cookies contain information that internet users have provided to LA MAISON DU WHISKY. This means that internet users will not need to fill in the form again the next time they visit the site.
LA MAISON DU WHISKY hereby informs internet users that they can prevent “cookies” from being saved on their computer by configuring their browser accordingly.

ARTICLE 20: CONTACT

If you have any questions, please send them to LA MAISON DU WHISKY, specifying your request in the relevant area in the section “Contact”, which can be accessed from every page of the Online Store.

For any information or enquiries related to www.whisky.sg, as your online order, you can contact us by writing to us at customersupport@lmdw.sg.

You can also write us in the section “Contact”, which can be accessed from every page of the Online Store.

For any information related to our boutique or any enquiries related to event, you can contact us by writing to us at info@whisky.sg

If we need to contact you for service-related matters, we will do so by telephone or by writing to you at the email address or postal address you have provided to us in your order.

ARTICLE 21: ABSENCE OF TACIT WAIVER

If, at any time, one of the Parties does not exercise its right as recognized under the present Terms & Conditions of Sale, in particular its right not to terminate the sales contract, or if it is late in exercising this right, or does not enforce the execution of any stipulation in the Terms & Conditions of Sale, this can in no event be interpreted as an express or tacit waiver by this Party, neither of its right to exercise this right in the future, nor of its right to enforce strict execution of the commitments made by the other Party to take any action, or any complaint it may have in relation to the other Party’s failure to undertake its obligations, nor any right to cancel the present contract for any breach of any kind whatsoever.

ARTICLE 22: APPLICABLE LAW – COMPETENT COURTS

The present Terms & Conditions are governed exclusively by Singapore law. Any claim or dispute arising out of or relating to these T&Cs and/or your access to and/or use of the Site which cannot be resolved through negotiation will be subject to the non-exclusive jurisdiction of the courts of Singapore.